LIBRACALL HISTORY
We started at Casanearshore in 2013 before moving to our own premises in the center of Casablanca.
Our objective has always been to master customer relations and to guarantee the quality of service, in accordance with the image of our group. Our good reputation is maintained by our professionalism and our spirit of innovation in our managerial methods, both operational and strategic.
With 180 positions in the heart of the Abdelmoumen district in Casablanca, LICRACALL is housed in the same boat as the headquarters of large companies and banks.
A quality IT infrastructure made up of: guaranteed internet links, high-performance Cisco equipment, hardware and software back-up, secure access, latest generation all-in-one computers, etc.
Nearly 80% of our experienced team is made up of operators with more than 7 years of experience. This level ensures maturity and mastery of the customer relationship.
Our team is formed and made up of 90% baccalaureate holders, bac + 2 to bac + 6. This high level of training ensures the quality of our services and our ability to innovate.